It’s very easy to set up and install thanks to their free LiveChat plugin for WordPress. LiveChat is the industry leader in live chat software. That being said, let’s take a look at our expert pick of the best live chat software providers that you can use to grow your business. You could even end up paying too much for your live chat software or struggle to get the most out of software that’s a bad fit for your website, your needs, or your skill level.īasically, you need to find an affordable live chat service that’s easy to use, works with WordPress or your website builder platform, and comes with everything you need to make more sales. You may miss out on sales due to slow response times, or customers might leave with a bad impression of your brand. But a lot of it depends on the live chat software that you use.Ī poor live chat customer experience can have a negative effect. A positive live chat experience can effectively help customers make a buying decision.Īdding live chat support is proven to reduce cart abandonment rates, increase sales, and boost conversion rates. It allows customers to get instant answers without leaving your website. With that in mind, live chat can have a big impact on your online sales and marketing. This is much higher than email, social media, or phone support where only 44% of people are happy with their experience. Why Add Live Chat Support to Your Website?Īccording to eConsultancy, 73% of customers who use live chat are happy with their experience. All of these live chat services work perfectly with any WordPress website. In this article, we’ll show you some of the best live chat software to help you instantly answer user questions and convert them into paying customers. In fact, more than 67% of online shoppers abandon their carts without checking out. Are you looking for the best live chat software for your small business website?Ĭustomers expect instant answers to their questions, and any uncertainty with their purchase can result in you losing a sale.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |